How is your CV looking at this very right moment? How long has it been since you took a good look at it, like really took a long look at all the information you’ve indicated on your CV? The arrangement? The details? Crossed the T’s and dotted the I’s. If the answer is, “it’s been quite a while,” or a simple “I don’t know, then you are reading the right article.

A good advice and a rule of the thumb when it comes to great CV writing is that a neat and eye catching CV should not have everything which you’ve ever done in your career especially if you have tons of experience under your belt. You are no longer a graduate trying to gather the little job experience you’ve garnered over the 6months to 1 year…in this scenario, you are a career “veteran” so to say.

Think about what is relevant for this particular job. For example, if you have many degrees and postgraduate qualifications and the job for which you are applying is very senior, there is no need to include details of your O Levels.

That said, here are 2 tips on how to spruce up your CV on matters regarding your education and work experience.

1. Your Education Background
So, let’s assume you just graduated from ABC  University with a Bachelor’s Degree in Public Health and on the side you have a certificate in Customer Service which you enrolled for in 2009 and you currently are pursuing a Degree in Psychology…Quick question, which one would you list on your CV as the first achievement?

Spruce up tip: Your academic qualifications should be in order of the most recent and most relevant work educational background to the least.

Give details on the title of your qualification, where you studied, the grade you were awarded and the date you achieved it.

For the bonus tip, include qualifications for which you are currently working as long as you make it clear that you have not completed them yet.

e.g…in chronological order

Ongoing Bachelors Degree in Psychology
XYZ University
April 2019 – Ongoing

Bachelor of Arts in Public Health
ABC University
January 2017-April 2019

Certificate in Customer Experience
HST University
February 2016-December 2018

2. Your Work Experience
CV experts recommend that you write your CV in a chronological manner which is in order of most recent and most relevant first (just like your educational background)

How do you do it? Include the full job title, a brief summary of your duties and responsibilities, and start and finish with dates.

Make sure the job title, dates etc are accurate, but the most important part is the list of your duties/responsibilities which is where you should take your time describing those. You want to tailor them for each job you apply for.
This is because you are trying to show that your experience from previous jobs makes you ideal for this new vacancy.

Customer Service Manager,
ABC Company,
2008- Present
Reporting to Director of Customer Service

Duties & Responsibilities

  • Managing a team of four Customer Service Representatives in a publicly traded company.
  • Setting a clear mission and deploying strategies focused towards that mission
  • Recruiting, mentoring and developing customer service agents and nurturing an environment where they can excel through encouragement and empowerment

Customer Service Representative,
XYZ Company
Reporting to Manager of Customer Service

Duties & Responsibilities

  • Answered incoming calls
  • Placed outgoing inquiries with a wide variety of customers and suppliers.
  • Prepared reports of work done on a daily, weekly and monthly basis

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