Anyone can make a mistake in the job; from top CEOs to fresh interns. Sadly, some people do not admit their mistakes, no matter how small, for fear of losing their jobs. If there is no way of finding out who committed a particular mistake, then as a leader, you may find yourself panicking and wondering about the fate of your company. In this article, we have highlighted causes of mistakes in the workplace and how to nurture the spirit of accountability.
Causes Of Mistakes In Workplace
Being overwhelmed– sometimes we have so much to accomplish with what seems to be insufficient time. When the mind is all over the place, the chances of making a mistake are very high.
Tight deadlines –Some people are unable to work under tight deadlines. When the deadline approaches, they lose concentration, which increases the chance of making a mistake.
Working on closely related projects simultaneously – multitasking is a special skill but when working on projects that are closely related, there are high chances of mixing up the information.
No motivation in the workplace– when your motivation is on the ground, you may find yourself doing things robotically.
Lack of attentiveness– sometimes your attention may be elsewhere but in the workplace. Whether this is due to personal problems or distractions by colleagues, it can lead to errors on tasks at hand.
Lack of skills – when you don’t have the skills needed to accomplish a task, guess what will happen?
Assumption– sometimes when you are used to handling similar projects or have been in the industry long enough to understand client needs, you may assume that the working approach is the same. If there are differences, you may not notice until it’s too late.
Unhealthy working conditions– unfavourable working environment affects concentration and the energy put into the work
Low confidence– confidence has a huge impact on productivity. If your employees doubt their skills, it will eventually show in the performance.
How to nurture the spirit of accountability
Let them know that silence is not an answer- From an employee’s perspective, silence may seem like the best approach. But from an employer’s perspective, lack of response for a certain kind of a mistake can be the beginning of the end of the organization. Letting them know from the onset that about the consequences of silence can push them to be accountable.
Lead by example- It is human nature to pick up the habits of those around us, especially leaders. Therefore, if they are not accountable, others can easily follow suit. This is therefore a call for you and everyone on your leadership team to lead by example.
Pardon what is not fatal- Some mistakes cause minimal damage and can be corrected with minimal effort. Rather than firing immediately, you can give your employee a chance to learn from it and redeem himself or herself. A second chance can push not only the person who made the mistake but also others to be keen.
Convert every experience into a learning opportunity – as highlighted above, employees may withhold errors due to fear of losing their jobs. As a leader, using a mistake as a learning opportunity for the entire team is better than reprimanding the offender alone.
Have a responsive HR department – Making mistakes when developing one’s career is quite common. However, without knowledge of the need for accountability when moving up the ladder, even the most ambitious employees can miss their goals. Having a responsive department or individual who can assist your people to pan out their career development plans and emphasize on accountability can make your work simple. We also offer career development workshops that can instil the need for accountability.