Customer Experience (CX) Skills Training

Discover how to make every client connection a positive one a skill that’s especially crucial during an economic downturn This customer experience training demonstrates practical ways you and your team can hold on to your valuable customer base and win...

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What people say

  • "I take this opportunity to thank you and your team for a great training session, I learnt a lot."
    — Maryann Kiburi
    HR Officer at Pacific Insurance Brokers Ltd
  • "Inspiring and challenging."
    — Alice Kanundi
    HR Practitioner at Nafisika Trust Organization
  • "It was an eye-opening session especially projecting yourself as a responsible and proactive leader."
    — Victor Hongo
    ICT Officer at LVCT
  • "The training session was very resourceful to me because I’m a student doing a course in marketing and the information learnt will be very helpful in my career."
    — Mary Omangi
  • "Brilliant. Learnt alot and I have already started practicing and improving my skills."
    — Michael Ogillo
    Sales & Marketing Manager at Lake Basin Development
  • "The training was quite relevant and fulfilling."
    — Lawrence Nyaga
    Group Marketing Manager at Ark Group Ltd

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