Business Communication Skills

How to Communicate with Clients using Diplomacy Tact and Credibility How well you and your staff communicate with your clients can make or break your professional image It directly influences how others view your work and performance Unfortunately being diplomatic...

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What people say

  • "I take this opportunity to thank you and your team for a great training session, I learnt a lot."
    — Maryann Kiburi
    HR Officer at Pacific Insurance Brokers Ltd
  • "Inspiring and challenging."
    — Alice Kanundi
    HR Practitioner at Nafisika Trust Organization
  • "It was an eye-opening session especially projecting yourself as a responsible and proactive leader."
    — Victor Hongo
    ICT Officer at LVCT
  • "The training session was very resourceful to me because I’m a student doing a course in marketing and the information learnt will be very helpful in my career."
    — Mary Omangi
  • "Brilliant. Learnt alot and I have already started practicing and improving my skills."
    — Michael Ogillo
    Sales & Marketing Manager at Lake Basin Development
  • "The training was quite relevant and fulfilling."
    — Lawrence Nyaga
    Group Marketing Manager at Ark Group Ltd

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