Discover how to make every client connection a positive one—a skill that’s especially crucial during an economic downturn. This customer experience training demonstrates practical ways you and your team can hold on to your valuable customer base and win repeat business. This training will also show you how to measure your organization’s ability to meet and exceed customer expectations.
NITA approved Trainers: NITA/TRN/1065, IHRM Registered: C00371.
You and your staff will discover:
6000 KSH Only per participant inclusive of training materials, Certificates of completion, Refreshments, Tea and snacks at 4.00pm.
(Cost is VAT inclusive)
Who Should Attend
Key account professionals, Customer care professionals, Sales and marketing teams, business owners, veterans who want to refresh their skills and managers who want to learn professional customer experience techniques.
How to Book
Simply send an email to our training team on firstname.lastname@example.org and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.
Our training programs usually get sold out early so ensure that you have made your booking early enough.