Total Quality Management Certification, Online Training


This training is available on a recurring basis! Subject to booking.

The Total Quality Management certification is a high-level certification. This professional development course was designed to teach working professionals in quality departments, operations, marketing, performance management, those in charge of ISO, audit teams, Risk Managers to work efficiently as a TQM professional within your organization.

This course will run online for upto 6 weeks from the start date. All participants that have signed up into the course will be able to complete this course on or before 6 weeks at their own pace on an online platform designed under ISO 9001 procedures. A final exam will be taken at the end of the course. Accredited certificates will be provided and delivered to you at the end of the course.
The R4K online learning resources have been developed under ISO 9001-2015 procedures.
Total Quality Management (TQM) is an organizational management method that seeks to improve quality of products and services by implementing a process of continuous improvement. It is an approach to improve flexibility, effectiveness and competitiveness of an organization. The main feature which distinguishes TQM from other management practices is TQM’s emphasis on continuous improvement. At the core, TQM is a management strategy that aims to deliver long term success through customer satisfaction.
With the ever increasing requirement of executing projects in almost every industry, the role of the project manager has become all the more important. Certified project managers are one of the highest paid and most sought after professionals today.
In a TQM system, the focus is on incorporating quality in all work processes (processes are systems internal to the organization which get the work done); therefore, every person working on each process has to be actively involved. The simple objective of TQM is “Work smart by doing things right the first time”. Total quality management is not about short term fixes, it is about changing the way work is done, forever.
For taking this Online Total Quality Management Course you need internet access, an email account, Chrome, Microsoft Internet Explorer or Mozilla Firefox web browser.
Benefits of TQM Certification
  • Strengthened competitive position
  • Adaptability to changing or emerging market conditions and to environmental and other government regulations
  • Higher productivity
  • Enhanced market image
  • Elimination of defects and waste
  • Reduced costs and better cost management
  • Higher profitability
  • Improved customer focus and satisfaction
  • Increased customer loyalty and retention
  • Increased job security
Full List of chapters for this course available on: training@r4kenya.com
Charges :
8500 KSH + VAT per person inclusive of the Online Learning platform access for 6 weeks and accredited certificates on completion of final test.
How to Sign Up
Simply send an email to us on training@r4kenya.com and we will send you the registration link to the online course. We advise you to sign up early enough as only limited online slots will be available per training course.

Date and Time

Sat, July 10th, 2021
9:00 AM - 11:59 PM EAT


Online Learning Platform