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Front Office Manager at Radisson Blu

Recours 4 Kenya
KENYA
Administration
Full Time
Hospitality
Hotel


Employer’s Name: Radisson Hotel Group

Job Title: Front Office Manager

Job Type: Full Time

Our first class Front Office Department is the heart of the house, and our Front Office Managers exude patience, empathy and personality to host the show through a well-rehearsed, people focused and empowered team.
A smile is essential, but you can’t hide behind it, you must be confident in business essentials and revenue generation.

Responsibilities

  • Achieves guest satisfaction and rooms revenue goals by supervising the Front Office operation
  • Overseas and participates in the prompt and courteous check in and check out of guests
  • Utilises leadership skills and motivation to maximise team member productivity and satisfaction
  • People developer/exporter

Qualifications

  • Proficient in all Front Office and Guest Relations procedures to be a resource when needed
  • A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management
  • Commercially aware
  • Driven and ambitious to inspire the team to consistently deliver and exceed service standards
  • Clear thinker with excellent communication abilities
  • Strong working knowledge of Opera Property Management System

Method of Application

Interested and qualified? Go to Radisson Hotel Group career website on harri.com to apply


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