Employer’s Name: Radisson Hotel Group
Job Title: Front Office Manager
Job Type: Full Time
Our first class Front Office Department is the heart of the house, and our Front Office Managers exude patience, empathy and personality to host the show through a well-rehearsed, people focused and empowered team.
A smile is essential, but you can’t hide behind it, you must be confident in business essentials and revenue generation.
- Achieves guest satisfaction and rooms revenue goals by supervising the Front Office operation
- Overseas and participates in the prompt and courteous check in and check out of guests
- Utilises leadership skills and motivation to maximise team member productivity and satisfaction
- People developer/exporter
- Proficient in all Front Office and Guest Relations procedures to be a resource when needed
- A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management
- Commercially aware
- Driven and ambitious to inspire the team to consistently deliver and exceed service standards
- Clear thinker with excellent communication abilities
- Strong working knowledge of Opera Property Management System
Interested and qualified? Go to Radisson Hotel Group career website on harri.com to apply