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Information Management Assistant , The International Federation of Red Cross and Red Crescent Societies (IFRC)

Recours 4 Kenya
Full Time

Date of issue:18-07-2019
Closing date (Geneva time zone):01-08-2019
Duty station:Nairobi
Duty station status: Family Duty Station
Accompanied status: Non-Accompanied
Duration:4 Months
Category of Staff: National Staff
Grade: Not applicable
Vacancy No:IFRC03238
Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC or “the Federation”) is the World’s largest volunteer-based humanitarian network. The Federation is a membership organization established by and comprised of its member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the Federation is part of the International Red Cross and Red Crescent Movement. The overall aim of the IFRC is” to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” It works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. The Federation is served by a Secretariat based in Geneva, with regional and country offices throughout the world. The Secretariat is led by the IFRC Secretary General and provides the central capacity of the International Federation to serve, connect, and represent National Societies. The Secretariat’s focus includes providing support to the IFRC governance mechanisms; setting norms and standards; providing guidance; ensuring consistency; coordination and accountability for performance; knowledge sharing; promoting collaboration within and respect for the RCRC Movement; and expanding engagement with partners. The Secretariat’s headquarters is organized in three main business groups: (i) Partnerships, including Movement and Membership; (ii) Programs and Operations; and (iii) Management. The Secretariat has five regional office, as follows: Americas (Panama City); Africa (Nairobi); Asia/Pacific (Kuala Lumpur); Europe (Budapest); Middle East and North Africa (Beirut). This position is based in the Africa Regional Office in Nairobi to support the Senior Knowledge and Information Management Officer in day to day strategic and operational security management.

Job Purpose

In this context, the assistant will provide support to all components of Information Management within the operation (with focus on data gathering, data visualization, data management) in collaboration with the regional Knowledge and IM Office at the ARO. The Information Management Assistant is responsible to provide support to IMU (Information Management Unit) to make data regarding the field operations available within the Movement to improve effective data-driven decision making within the context of preparedness and operations.

Job Duties and Responsibilities

Data Management (Collection, Preparation and Analysis)

  • Support sectors within the movement in ensuring data collection, preparations and analysis are conducted based on a pre agreed schedule.
  • Support in the review of data collection and analysis tools across sectors/units.
  • Support in development and deployment of surveys through MDC (Mobile Data Collection) tools.
  • Capture 3Ws on a monthly basis for the DCPRR unit.


GIS and Mapping Support

  • Assist with development and maintenance of GIS data resources.
  • Perform varied data gathering and entry to create, maintain, display and update Geographic Information Systems databases, coverages, and linkages to various GIS databases.
  • Produce accurate maps and other representations of data for public use and field work activities.


Infographics and data visualization

  • Support the Africa Operations room by creating webpages and dashboards based on sectoral inputs.
  • Assist in the development of dashboards and infographics for the Africa Operations room.
  • Assist in the preparation of thematic maps as requested by IMU.

Training and Development

  • Support IMU development of training materials.
  • Support in the facilitation of trainings/capacity building initiatives for IFRC or other RCRC personnel.
  • Ensure new IM focal points from National Societies are briefed on IFRC Africa IMU activities



  • Liaise and coordinate with African and other RCRC national societies in supporting and improving Information management in Africa region.
  • Liaise and coordinate with relevant IM bodies in the ICRC, United Nations, and international NGOs in Africa region.
  • Ensure adherence by IM focal points in relation to IFRC data managements, policies regarding safety and sharing of data by reviewing outputs.
  • Facilitate and support information sharing and collaboration IMWG and IMPG networks.
  • Assist in the development and enactment of the regional IM strategy.


  • A relevant University Degree in Information Management.


  • Working experience in a humanitarian organisation.
  • First-hand experience with IFRC Information Management Unit.
  • Training and Capacity Building experience.
  • In-country contextual understanding and operational experience.
  • Ability to use, test and deploy MDC (Mobile Data Collection) systems I.E. KOBO, ODK.
  • Experience with GIS technologies and Web app development.

Knowledge, skills and languages

  • Good communication and analytical skills.
  • Ability to influence and adapt to changing demands.
  • Ability to work in a multi-cultural environment.
  • Good stress management skills.
  • Report writing and communications.
  • Web programming (JavaScript, UX and UI design, HTML).

Competencies and values

  • Communication.
  • Collaboration and Teamwork.
  • Judgement and Decision Making.
  • Customer Relations.
  • Creativity and Innovation.
  • Building Trust.


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