Junior Quality Assurance Officer at Jubilee Insurance
Organization Name: Jubilee Insurance
Job Title: Junior Quality Assurance Officer
Job Type: Full Time
Job category: Quality Management
Role Purpose
- Under general supervision, the role holder is responsible for performing intermediate and daily quality assurance reviews to ensure and report on the accuracy of claims processing end-to-end and other key business processes.
Main Responsibilities
- Randomly audit claim transactions, including high value, declines and duplicate claims.
- Determine error sources and accurate entry of registered and approved claims.
- Ensure pricing arrangements have been applied accurately.
- Attend and actively participate in Quality Assurance Team meetings.
- Analyze claims supporting documents to establish liability.
- Monitor and ensure that the key interfaces adhere to the set claims handling standards and escalate nonadherence to the management
Key Competencies
- Detail-oriented with problem-solving abilities structural and conceptual thinking
- Ability to handle detailed tasks and work with varying types of data.
- Ability to maintain confidentiality.
- A team player willing to learn, apply and improve Quality Assurance best practices consistently.
Qualifications
- Diploma or a Bachelor’s degree in any Healthcare-related field.
- Professional qualification in Insurance (ACII, AIIK) is an added advantage.
Relevant Experience
- Knowledge of medical insurance claims processes and procedures.
- Knowledge and experience in insurance concepts & regulatory requirements.
Qualifications
- Diploma or a Bachelor’s degree in any Healthcare-related field.
- Professional qualification in Insurance (ACII, AIIK) is an added advantage
How to Apply
- Send applications to Recruitment@Jubileekenya.com
- Closing Date: 22nd January, 2021