Company Name: Resolution Insurance
Job Type: Full Time
Job Category: Operations,
1.Claims Admin Officer
1.Loan processing and approvals
2.Ensuring quality of the loan book through aggressive follow up on instalment payment.
3.Ensure effective loan collection and default management.
4.Timely suspension of overdue accounts.
5.Liaising with the insurer on account termination for non-performing accounts.
6.Timely lifting of accounts made good.
7.Maintaining records of terminated accounts with correct balances.
8.Follow up of prorate refunds from the insurer for cancelled policies.
9.Maintaining an up to date records of the loan book.
10.Enhance the client experience through accurate and timely resolution of client issues.
11.Develop and update lending manuals and ensure staffs are trained on the same.
12.Ensure compliance with the lending policies and guidelines across the credit team.
13.Ensure frequent and timely periodic formal and informal reporting
14.Custodianship of the loan processing documents.
2: Accountant – Resolution Credit
1.Preparation of monthly management accounts.
2.Timely and up to date bank reconciliations.
3.Preparation of audit schedules both for internal and external audit.
4.Processing the monthly payments and maintaining an up to date and accurate payables accounts.
5.Maintaining the receivables accounts and ensuring prompt receipt of all receivables.
6.Daily monitoring of the bank and Mpesa statements and maintaining an up to date and accurate schedules of the debits and credits.
7.Generating a daily list of the clients whose instalments have not been honored.
8.Confirming payment for suspended accounts and advising credit on suspension lifting.
9.Ensuring that the necessary charges have been levied and paid before account lifting.
10.Regular remittance of cash to the Insurance companies for the premium financed.
11.Maintaining optimal cash balances in the account and avoiding idle cash.
12.Ensuring that all the tax obligations are complied with fully.
13.Ensuring all premium underpayments are fully recovered on a monthly basis.