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SC Johnson: Associate Manager Customer Marketing (Nairobi)

KENYA Customer Service Full Time

Company Name: SC Johnson

Job Title: Associate Manager Customer Marketing

Job Location: Nairobi

JOB ID12252

SC Johnson & Son Kenya Limited is a subsidiary of SC Johnson & Son group of companies, a global manufacturer and marketer of high-quality brand-name products for consumers throughout the world.  The company markets and distributes Kiwi, Baygon, Raid, Ridsectand Glade branded products in East Africa.

The following opportunity exists: Associate Manager Customer Marketing

Reporting to Customer Marketing Manager, Africa Cluster


New Product Development and Category specific initiatives

  • Ensure Trade Bundles, New Product news are appropriately and timely executed.
  • Supports local sales team in activations and presenting launch plans.
  • Executes Special Pack plans consistent with agreed guidelines and principles
  • Manage total SKUs and deliver SKU optimization actions
  • Execute – work with local suppliers production of the tactics

Channel and Customer Support

  • Prepares and consolidates annual business plans for select key customers
  • Executes channel specific plans consistent with Platform/Cluster directions
  • Provide Category Management support to the country, and ensure all distribution and display initiatives are timely and properly executed locally
  • Ensure excellence in sales execution at POS (Win in Store)
  • Oversee the management and deployment of merchandisers to maximize ROI
  • Executes Special Pack plans consistent with agreed guidelines and principles


  • Coordinates with Cluster and local team the execution of actions from shopper study learnings


  • Jointly with Sales ensures the optimal  allocation planning of trade spend.
  • Manage the Equity-Building component of trade spending as per budget.
  • Ensures timely and excellent execution of agreed FOCO plans
  • Participate in S&OP process, and own the country demand management process
  • Support the Cluster Member Sales Head with the execution of pricing plans

Support Services

  • Leads local tracking of distribution performance, competitive activities, trade sales and inventory

Experience and Qualifications

  • University degree required, and experience in FMCG environment.
  • Should have a minimum of 5 years  multi-functional experience in Customer Marketing, and either in Sales and/or Marketing
  • Strong awareness of trade customer is essential; some sales management experience is required.

The Person

  • Align with strategy and company direction
  • Analytical and creative thinking
  • Highly self-motivated and results oriented
  • Innovative and business analysis (Strong business acumen)
  • Strong communication and interpersonal skills
  • Advocacy skills
  • High level of numeracy


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